All packages are shipped via UPS Ground unless otherwise specified at the time
of checkout. If you would like to learn more about how long packages take to
deliver to your specific demographic click on the UPS Ground Tool below.
UPS Ground Delivery Times by Zip
International & Packages shipping to Alaska, Hawaii or Puerto Rico will
be shipped the cheapest way which is usually USPS for these type of shipments.
Returns and Exchanges
Customized products are non-refundable unless we made an error on your products
engraving in which case the product must be return shipped to our office for
If you wish to return, exchange or receive credit for missing or damaged products
in your order all claims must be made within 7 days of package delivery.